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Track your invitation order or contact our support team directly for fast resolution.

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Frequently Asked Questions

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Everything You Need to Know

Refund & Cancellation

Last Updated: 30 Aug 2026
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Policies

Delivery Timelines

Digital invitations and QR passes are configured and delivered within your selected assured delivery date window.

Order Tracking

Use the Order Tracking Link in the navigation menu to check your status.

Changes to Policy

We reserve the right to modify service policies at any time.

payments

Refund Policy

1.1 Eligibility

Non-Delivery. Cancellation within 1 hour of purchase if work has not started. Full refund on verified non-delivery.

1.2 Request

Contact chat@weanimate.in within the specified time with your Order ID.

1.3 Processing

Approved refunds processed within 7-14 business days directly to the original payment method.

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Cancellation

2.1 Services

Instant cancellation is available within 1 hour of placing the order for a full refund.

2.2 Products

Must request cancellation before final event setup and pass generation.

Contact Information

Email: chat@weanimate.in

WhatsApp: Message us with Order ID

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